Welcome to Savee Stores. These Terms & Conditions govern your use of our website and the purchase of products from our Shopify store. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

Throughout this document, the terms “we,” “our,” “us,” and “Savee Stores” refer to the brand Savee Stores and its owners/operators. The terms “you,” “your,” or “customer” refer to any user of this website.

1. ABOUT

Savee Stores is a jewellery brand inspired by tradition, elegance, and intentional craftsmanship. Every piece is thoughtfully curated and designed to celebrate individuality, beauty, and meaningful moments.

2. ELIGIBILITY

By using this website, you confirm that:

• You are at least 18 years of age, or
• You are using the website under the supervision of a parent or legal guardian.

3. PRODUCTS & AVAILABILITY

We strive to display our products, colours, details, and descriptions as accurately as possible. However:

• Slight variations in colour, texture, shine, or stone appearance may occur due to lighting, screen settings, or handcrafted detailing.
• Product availability is subject to stock.
• We reserve the right to discontinue or modify any product without prior notice.

4. PRICING & PAYMENTS

All prices listed on the website are in INR (₹) unless otherwise specified.

We reserve the right to:

• Change product prices at any time without prior notice
• Correct pricing errors or inaccuracies
• Cancel orders affected by pricing or technical errors

Accepted payment methods may include:

• Credit/Debit Cards
• UPI
• Net Banking
• Wallets
• Shopify-supported payment gateways
• Cash on Delivery (where applicable)

For COD orders:

• Additional shipping charges may apply
• Advance confirmation/payment may be required

5. SHIPPING POLICY

We aim to dispatch orders promptly and deliver them safely.

Domestic Shipping

• Standard delivery timeline: 6–7 business days after dispatch
• Shipping charges are displayed at checkout

International Shipping

• Available on request
• Charges and delivery timelines vary depending on destination

Delivery timelines are estimates and may vary due to:

• Courier delays
• Weather conditions
• Festivals or public holidays
• Unforeseen operational issues

VARANYAH is not liable for delays caused by third-party courier services.

6. ORDER CANCELLATION

We reserve the right to cancel or refuse any order if:

• The product is unavailable
• Payment is not received
• Fraudulent or suspicious activity is detected
• Incorrect pricing or technical errors occur

If payment has already been made for a cancelled order, the amount will be refunded to the original payment method.

7. EXCHANGE POLICY

VARANYAH does not offer exchanges on jewellery products. We encourage customers to:

• Read product descriptions carefully
• Review dimensions, materials, and plating details.
• Contact us before purchasing if clarification is required.

8. RETURN & REFUND POLICY

We do not accept returns or refunds except in cases of:

• Manufacturing defects.
• Damage during transit.

Mandatory Requirement for Claims

An uninterrupted unboxing video is compulsory for all damage or defect claims. The video must clearly show:

• The sealed package.
• Opening process.
• Product and packaging contents.

Without a valid unboxing video, refund or damage claims cannot be processed.

Claim Timeline

Customers must contact us within 48 hours of delivery with:

• Unboxing video
• Photos of the issue
• Order details

Approved refunds will be processed within 7–10 business days to the original payment method. Shipping charges are non-refundable.

9. JEWELLERY CARE

To maintain the beauty and longevity of your jewellery:

• Store pieces in a dry place.
• Keep away from moisture, perfumes, and chemicals.
• Avoid contact with water.
• Handle delicate pieces carefully.

Natural wear over time is not considered a manufacturing defect.

10. INTELLECTUAL PROPERTY

All content on this website, including:

• Logos
• Images
• Product names
• Text
• Graphics
• Brand identity
• Designs

is the exclusive property of SAVEE STORES and may not be copied, reproduced, or used without written permission.

11. USER CONDUCT

You agree not to:

• Use the website for unlawful purposes.
• Attempt unauthorized access to our systems.
• Upload harmful code or malware.
• Misuse reviews, contact forms, or communication channels.

We reserve the right to restrict or terminate access if misuse is detected.

12. LIMITATION OF LIABILITY

VARANYAH shall not be held liable for:

• Indirect or incidental damages.
• Delivery delays caused by courier partners.
• Allergic reactions due to metal sensitivities.
• Misuse or improper handling of jewellery.

Our liability shall not exceed the amount paid for the product purchased.

13. THIRD-PARTY SERVICES

Our website may contain links or integrations with third-party services such as:

• Payment gateways
• Shipping providers
• Social media platforms

We are not responsible for the policies or practices of third-party services.

14. PRIVACY

Your use of this website is also governed by our Privacy Policy and Cookie Policy.

15. GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted under the laws of India. Any disputes shall be subject to the jurisdiction of the courts located in India.

16. CONTACT US

For any questions or support, please contact:

SAVEE STORES

Email: supportsaveestores@gmail.com